Strengthen teamwork, reduce errors, and improve patient outcomes by uncovering the communication gaps your staff can’t safely speak about.
Communication failures are a leading cause of clinical errors, patient dissatisfaction, and staff burnout. Most hospitals struggle to pinpoint root causes because people fear speaking up. Our anonymous feedback system gives clinical teams a safe way to surface communication issues — and gives leadership the clarity to fix them before they escalate.
Handovers, night-to-day transitions, and weekend gaps cause information loss.
Junior staff hesitate to question or clarify, so critical details stay hidden.
High patient loads and emergencies rush conversations and documentation.
Burnout reduces patience, clarity, and willingness to collaborate.
Nurses, doctors, specialists, and admin teams operate with different styles.
Fear of blame or retaliation keeps people silent about communication gaps.
Give staff a protected way to flag unclear instructions and handover gaps.
Use SBAR, checklists, shared dashboards, and digital notes to reduce variance.
Run joint briefings and shared decision-making to align expectations.
Leaders set the tone: clear expectations, open questions, fast follow-up.
Streamline channels, simplify documentation, and cut noise that hides signals.
Embed prompts in daily huddles: “If something is unclear, speak up.”
Monitor recurring breakdowns by shift, unit, and discipline to intervene early.
PulseFeed is purpose-built for high-pressure healthcare settings, combining anonymous reporting, AI insights, and security so communication risks surface early and get resolved fast.
No IP tracking or device fingerprinting; staff share safely without fear.
See morale and communication health across units and shifts.
AI flags unclear instructions, handover friction, and cross-team tensions.
Compare patterns across nights, weekends, and high-volume periods.
Give leaders exportable reports and clear trends to act quickly.
Track trust and candor signals to ensure staff feel safe speaking up.
Frontline teams share feedback securely from any device, anywhere.
Encryption in transit and at rest with audited controls for compliance.
See how PulseFeed strengthens communication across clinical teams with anonymous insights and real-time signals.