Anonymous Feedback Built for Healthcare & Hospitals

Protect staff wellbeing, strengthen psychological safety, and surface safety concerns without fear of retaliation. Our anonymous feedback platform adds a continuous listening layer to your hospital—real-time sentiment, AI insights, and SOC 2 Type II security.

Keywords: anonymous feedback platform • psychological safety tool • continuous listening • employee wellbeing • organisational resilience • burnout prevention

The reality inside hospitals.

Nurses and clinical teams carry heavy emotional and cognitive loads. Between shifts, silence grows—concerns go unreported, burnout compounds, and hidden risks only surface after incidents. Psychological safety is fragile in high-pressure environments.

  • • Fear of retaliation blocks honest reporting to management.
  • • Communication gaps widen during crises and staffing shortages.
  • • Burnout, compassion fatigue, and moral injury remain invisible.
  • • Safety concerns get buried under workload and hierarchy.
  • • Leaders lack timely culture-health insights between huddles and rounds.

What’s needed.

A trusted, anonymous feedback platform that keeps deep listening alive between shifts. Real-time sentiment tracking, mental-health signal monitoring, and trend dashboards that help leaders act early—without exposing identities.

PulseFeed: continuous listening for healthcare.

PulseFeed is a psychological safety tool and anonymous feedback platform designed for hospitals. It keeps honest voice flowing, captures early distress signals, and turns frontline insights into safer, more resilient care.

100% Anonymity

No IP tracking, no device fingerprinting, no identification. Staff can speak freely without fear.

AI Sentiment Analysis

Understand tone, emotion, and themes across units and roles—see what’s shifting in real time.

Mental-Health Signals

Flag distress and burnout patterns early. Route urgent signals to appropriate support channels.

Trend Tracking & Dashboards

Monitor morale, safety themes, and sentiment by unit, shift, and timeframe with clear visuals.

Mobile-First Design

Built for busy shifts. Quick, trauma-aware prompts; submit feedback from any device in seconds.

SOC 2 Type II Security

Bank-level encryption, audited controls, and privacy-first architecture—trusted in regulated environments.

HR Dashboard & Moderation

Moderate threads, tag themes, export reports, and coordinate responses without exposing identities.

Anonymous Posts & Reactions

Frontline staff share issues, react, and smart-tag topics so patterns emerge quickly.

Smart Tagging

Automatic categorisation by unit, theme, and risk level; keep insights organised and searchable.

Purpose-built features for hospitals.

Unit & Shift Tagging

See themes by ICU, ER, wards, and support services—and compare day vs. night shifts.

Safety & Escalation Routes

Designate routes for safety-critical issues so the right leaders are notified fast.

Trauma-Aware Prompts

Compassionate language and trigger-aware flows to support psychological safety.

Role-Based Views

Tailored dashboards for nursing leads, HR, and clinical governance.

Multi-Language Support

Inclusive feedback across diverse teams; optional auto-translation for insights.

Exportable Reports

Share anonymised summaries with leadership, boards, and accreditation bodies.

Real-world use cases for healthcare.

Anonymous reporting for nurses & clinical staff

Enable nurses, physicians, and allied health professionals to anonymously surface issues: staffing, safety, leadership, and patient care concerns—without fear of retaliation.

Burnout & stress signal detection

Track distress patterns, compassion fatigue, and moral injury indicators. Offer timely support before absence or errors occur.

Real-time sentiment during crises

Monitor morale and communication breakdowns during outbreaks, critical incidents, or surges. Adjust leadership messaging in real time.

Identify communication gaps

Reveal where management messages aren’t landing on the frontline. Close loops quickly with targeted updates and Q&A.

Monitor morale during staffing shortages

Watch morale and safety signals across understaffed units. Prioritise support and rebalancing based on data.

Surface safety concerns anonymously

Encourage reporting of near misses, protocol gaps, and environmental risks—protected by 100% anonymity and moderation workflows.

Trusted by 500+ organisations

98% satisfaction across deployments. Hospitals and healthcare networks use PulseFeed to strengthen psychological safety, protect staff wellbeing, and improve communication.

ICU & ER Units
Regional Hospitals
Community Clinics
Healthcare Networks

Security & privacy you can trust.

SOC 2 Type II

Independently audited controls with rigorous operational practices designed for regulated environments.

End-to-End Encryption

Data encrypted in transit and at rest. Privacy-first architecture with least-privilege access.

True Anonymity

No IP tracking, no device fingerprinting, no identification. Built for psychological safety.

Governance & Audit Trails

Moderation logs, exportable reports, and role-based controls for accountable workflows.

Start your free trial

Bring continuous listening and psychological safety to your hospital. Detect burnout, surface safety concerns, and strengthen communication—without compromising privacy.

No credit card required • Set up in minutes • Mobile-first