PulseFeed
HIPAA COMPLIANT SOC 2 TYPE II

HIPAA-Compliant Whistleblowing for Healthcare

Healthcare organizations need anonymous reporting that protects patient safety AND patient privacy. PulseFeed is the only whistleblowing platform built specifically for HIPAA compliance—with SOC 2 Type II certification, encrypted communications, and zero PHI exposure risk.

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The Healthcare Whistleblowing Dilemma

❌ Traditional Hotlines Fail Healthcare

  • ✗ Not HIPAA compliant: Generic platforms expose PHI in reports
  • ✗ No BAA available: Can't serve as HIPAA business associate
  • ✗ Inadequate security: Don't meet HHS encryption standards
  • ✗ Audit trail gaps: Can't prove chain of custody for Joint Commission
  • ✗ Staff won't use them: 3-5 calls per year in 1,000-person hospital

✅ PulseFeed Healthcare Solution

  • ✓ Built for HIPAA: All data encrypted at rest and in transit (AES-256)
  • ✓ BAA provided: Full Business Associate Agreement included
  • ✓ SOC 2 Type II certified: Annual security audits verified
  • ✓ Audit-ready: Timestamped logs meet Joint Commission standards
  • ✓ High engagement: 40-60 reports per month (10-15x hotline usage)

Built for Healthcare Security & Compliance

Every feature designed to meet HIPAA technical, administrative, and physical safeguards

🔒 HIPAA Technical Safeguards

PulseFeed meets all HIPAA technical requirements: access controls, audit controls, integrity controls, and transmission security. Our infrastructure is designed specifically for healthcare organizations handling sensitive information.

  • Encryption: AES-256 at rest, TLS 1.3 in transit
  • Access controls: Role-based permissions, MFA enforced
  • Audit logs: Immutable timestamped records of all access
  • Data integrity: Hash verification prevents tampering
HIPAA COMPLIANCE CHECKLIST
§164.312(a)(1) Access Control
Unique user IDs, automatic logoff, encryption
§164.312(b) Audit Controls
Hardware, software, procedures to record activity
§164.312(e)(1) Transmission Security
Encryption for data in transit (TLS 1.3)

📋 Business Associate Agreement (BAA)

PulseFeed provides a fully compliant Business Associate Agreement covering all HIPAA obligations. We're not just a software vendor—we're your HIPAA partner, contractually responsible for safeguarding protected health information.

  • BAA signed before any PHI access (standard with all plans)
  • Covers use, disclosure, and safeguarding obligations
  • Breach notification process clearly defined
  • Right to audit our security practices included
SECURITY CERTIFICATIONS
SOC 2 Type II
Annual security audit - renewed 2025

Independent verification of security controls, availability, confidentiality

HIPAA Compliant
Technical, Administrative, Physical safeguards

Full compliance with HIPAA Security Rule 45 CFR Part 164, Subpart C

BAA Included
Business Associate Agreement standard

Contractual commitment to HIPAA obligations and breach notification

🏥 Healthcare-Specific Use Cases

PulseFeed is designed for the unique compliance and safety challenges of healthcare organizations. From sentinel event reporting to nurse burnout detection, our platform understands healthcare workflows.

  • Patient safety reporting: Near-misses, medication errors, falls
  • Compliance violations: Billing fraud, improper documentation
  • Workforce issues: Nurse burnout, staffing shortages, harassment
  • Quality concerns: Infection control lapses, equipment failures
HEALTHCARE REPORTING DASHBOARD
Patient Safety Event
URGENT
"Medication error narrowly avoided. Pharmacy workflow issue."
ICU · Reported: 45m ago · Assigned: Quality Director
Burnout Warning
HIGH
"Our unit is dangerously understaffed. Nurses working 14-hour shifts."
Med-Surg 2 · Reported: 3h ago · Assigned: CNO
Compliance Concern
REVIEW
"Billing department pressuring to upcode procedures."
Revenue Cycle · Reported: 1d ago · Assigned: Compliance Officer
All reports encrypted (AES-256) · Zero PHI in metadata · BAA-protected

Meets Joint Commission Standards

✓

LD.04.04.01 (Leadership)

Create culture of safety where staff report concerns without fear of retaliation

✓

LD.04.04.05 (Safety Culture)

Establish anonymous reporting system for safety events and concerns

✓

PI.01.01.01 (Performance Improvement)

Collect data to monitor performance and identify improvement opportunities

Schedule Your HIPAA-Compliant Demo

See how PulseFeed protects patient safety AND patient privacy. We'll walk through HIPAA compliance features, BAA terms, and healthcare-specific reporting workflows.

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BAA Included · SOC 2 Type II · HIPAA Compliant · Joint Commission Ready